Need help?
You can find answers, services, and contact details here
Choose your request
Rebookings, cancellations, and refunds
Flight canceled or postponed
Baggages and personal items
Check booking and add services
New bookings
and check-in
Miles
& More
Receipts, feedback, and complaints
Covid-19
Your request isnโt listed here?
Frequently Asked Questions
What can I do if my baggage hasnโt arrived?
How do I rebook if my flight is canceled or postponed?
What can I do if Iโm affected by flight disruption?
How do I get to the airport by train?
Can I make a name change after booking?
How can I take a child seat or buggy with me on the flight?
Payment Methods
Always Pay Safely